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We have answers to some of your most commonly asked questions — whether you are an employer or a worker.

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Do I need to use an employment agency?

What Labour Department guides are there for domestic helper employment?

Guide on Ethical Recruitment: What are recruitment fees and related costs?

How can I renew a Indonesian passport in Hong Kong?

Can domestic helpers be required for jury service?

FAQs on the new e-Visa arrangement

Can domestic helpers receive cash instead of unused annual leave days?

Baby and Infant Care Courses for domestic helpers. What is the Uplifters Online Baby Care Course?

How can domestic helpers apply for a visitor visa after their last working date?

At Fair Agency we offer full placement, direct hire and contract renewal services. See which option is right for you.

What happens if a domestic helper tests positive for COVID-19 in Hong Kong?

Can domestic helpers get Covid-19 vaccines in Hong Kong?

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Our recommended online resources for domestic helpers

How can domestic helpers clean windows safely?

What do I need to know before I hire a domestic helper for my elderly parents?

A Guide for Expectant Parents: Uplifters x Holly Wong Yoga x Fair Agency

Can Filipino domestic helpers relocate with their employer directly to Hong Kong?

Looking for the right domestic helper? Our Full Placement service is for you.

How can I renew a Philippine passport in Hong Kong?

Where can domestic helpers get a COVID-19 test in Hong Kong?

Can domestic helpers with broken or terminated contracts process in Hong Kong without returning home?

How can I avoid fake news?

How can domestic helpers get a visa extension?

What do I need to know about hiring a domestic helper with motor driving duties?

What is the Overseas Employment Certificate (OEC)?

How can I get to Fair Employment Agency?

Already found a domestic helper? Our Direct Hire service is for you.

Why is my employment agency calling me?

What to do if a domestic helper tests positive for Covid-19 while on holidays before returning to Hong Kong

Where can I find eldercare training for domestic helpers?

What are the things I should notify my employment agency about?

Tips for employers on communicating clear instructions to domestic helpers

What salary should I pay a domestic helper?

How can domestic helpers work in a co-worker team successfully?

How can I hire and manage a domestic helper ethically?

Important tips for employers when introducing a new domestic helper to their pets

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Top tips for domestic helpers on taking care of pets

What should I think about when choosing a training centre for a first-time domestic helper from the Philippines?

What is the Fair Training Center?

FAQs on domestic helper sick leave

FAQs on domestic helper annual leave

What is the Pag-IBIG Fund and why do domestic helpers need to pay membership?

Tips for employers on providing and receiving feedback from domestic helpers

At Fair Agency we offer full placement, direct hire and contract renewal services. See which option is right for you.

What should an employer do when the domestic helper first arrives to their home?

What holidays are domestic helpers entitled to in 2023?

What should an employer do before the domestic helper arrives?

What do employers need to think about before a domestic helper interview?

How to manage expectations as an employer of a domestic helper?

Understanding your management style as an employer of a domestic helper

How can an employer apply a management mindset when managing a domestic helper?

How long does processing an Indonesian domestic helper visa take?

Looking for the right domestic helper? Our Full Placement service is for you.

Why do domestic helpers need to declare criminal records when applying for visas in Hong Kong?

Employer guide for booking HKID appointments for domestic helpers online

What is the Testimonial of the Helper?

Basic care for the elderly

Communicating with elderly people with dementia

What should I consider when hiring a co-worker for a domestic helper?

Fair Employment Agency is no longer at Lockhart Road, Wanchai. Here is our address.

Am I eligible to hire a domestic helper?

What should a domestic helper’s schedule look like?

Already found a domestic helper? Our Direct Hire service is for you.

FAQs on domestic helper home leave

How long does processing a Filipino domestic helper visa take?

Are there any cooking classes for domestic helpers?

Top tips for domestic helpers in interviews

How much does it cost to hire a domestic helper?

Special cases: How do I process a domestic helper visa without an agency?

Finished Contract: How do I process a domestic helper visa without an agency?

Contract renewal: How do I process a domestic helper visa without an agency?

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FAQs on statutory holidays

Is domestic helper insurance necessary?

Does the employer have to pay for a domestic helper’s medical expenses?

How should I begin the hiring process of a domestic helper?

Who pays for a domestic helper’s flights to go home?

What is the best bank account for domestic helpers?

How should I choose an employment agency?

How should I structure a domestic helper interview?

At Fair Agency we offer full placement, direct hire and contract renewal services. See which option is right for you.

Should I get a reference letter from the previous employer?

What should agency fees typically cover?

Accommodation: Do I have to provide a separate room for a domestic helper?

Can domestic helpers live out?

FAQs on domestic helper rest days

Is it ok to set a curfew for domestic helpers?

Can a domestic helper travel with their employer?

What documents do I need to hire a domestic helper?

Tips for employers on gifts and bonuses

Looking for the right domestic helper? Our Full Placement service is for you.

Should I hire a domestic helper who has taken out a loan or is in debt?

What is the Medical Certificate and why are domestic helpers required to get it?

How can I report or check the license of an employment agency?

Which organisations provide courses for domestic helpers?

Tips for a Healthy Employer-Employee Relationship

Can I make changes to the standard domestic helper employment contract?

How should I prepare for Chinese New Year?

Temporary Shelter for Domestic Helpers

Already found a domestic helper? Our Direct Hire service is for you.

Counseling for Domestic Helpers

Contact details of relevant Consular Offices

Employment Help and Legal Advice: Service Providers

Where should I call in an emergency?

Hong Kong Government Departments

Are domestic helpers included in the Hong Kong Identity Card (HKID) Replacement Exercise?

getting started

Information on hiring a local part-time domestic helper

Should I provide a food allowance or share food?

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What should I do if there’s a typhoon or rainstorm on a day off or rest day?

Quick guide for employers of domestic helpers

Tips and resources on financial management for domestic helpers

How can I hire domestic helpers fairly?

What documents should a domestic helper prepare for holiday travel?

How can I update the address on a domestic helper’s contract?

Do Filipino domestic helpers need to go through training in the Philippines?

Where can domestic helpers find help?

Information and resources for pregnant domestic helpers

At Fair Agency we offer full placement, direct hire and contract renewal services. See which option is right for you.

Key points to consider upon termination of contract

What are the ‘permitted work activities’ under a domestic helper visa?

What is a balikbayan box?