Get Answers

We have answers to some of your most commonly asked questions — whether you are an employer or a worker.

Do I need to use an employment agency?

Am I eligible to hire a domestic helper?

What documents do I need to hire a domestic helper in Hong Kong?

Can a domestic helper travel with their employer?

Is it ok to set a curfew for domestic helpers?

FAQs on domestic helper rest days

Can domestic helpers live out?

Accommodation: Do I have to provide a separate room for a domestic helper?

What should agency fees typically cover?

At Fair Agency we offer full placement, direct hire and contract renewal services. See which option is right for you.

Should I get a reference letter from the previous employer?

How should I structure a domestic helper interview?

How should I choose an employment agency?

What is the best bank account for domestic helpers?

How should I begin the hiring process of a domestic helper?

What should a domestic helper’s schedule look like?

Does the employer have to pay for a domestic helper’s medical expenses?

Is domestic helper insurance necessary?

Looking for the right domestic helper? Our Full Placement service is for you.

FAQs on statutory holidays

How much does it cost to hire a domestic helper?

Top tips for domestic helpers in interviews

Are there any cooking classes for domestic helpers?

How long does processing a Filipino domestic helper visa take?

FAQs on domestic helper home leave

An employer’s guide to gifts and bonuses for domestic helpers

Who pays for a domestic helper’s flights to go home?

Already found a domestic helper? Our Direct Hire service is for you.

Should I hire a domestic helper who has taken out a loan or is in debt?

Should I provide a food allowance or share food?

What are the ‘permitted work activities’ under a domestic helper visa?

Key points to consider upon termination of contract

Information and resources to navigate pregnancy of domestic helpers

Where can domestic helpers find help?

Domestic work training in the Philippines for domestic helpers

How can I update the address on a domestic helper’s contract?

What documents should a domestic helper prepare for holiday travel?

Subscribe to our Fair Agency Newsletter for the latest updates.

How can I hire domestic helpers fairly?

Tips and resources on financial management for domestic helpers

Quick guide for employers of domestic helpers

What should I do if there’s a typhoon or rainstorm on a day off or rest day?

getting started

Information on hiring a local part-time domestic helper

How can I report or check the license of an employment agency?

Are domestic helpers included in the Hong Kong Identity Card (HKID) Replacement Exercise?

At Fair Agency we offer full placement, direct hire and contract renewal services. See which option is right for you.

Hong Kong Government Departments

Where should I call in an emergency?

Employment Help and Legal Advice: Service Providers

Contact details of relevant Consular Offices

Counseling for Domestic Helpers

Temporary Shelter for Domestic Helpers

How should I prepare for Chinese New Year?

Can I make changes to the standard domestic helper employment contract?

Looking for the right domestic helper? Our Full Placement service is for you.

Tips for a Healthy Employer-Employee Relationship

Which organisations provide courses for domestic helpers?

What is the Medical Certificate and why are domestic helpers required to get it?

Fair Employment Agency is no longer at Lockhart Road, Wanchai. Here is our address.

What are the things I should notify my employment agency about?

What should I consider when hiring a co-worker for a domestic helper?

Why is my employment agency calling me?

How can I get to Fair Employment Agency?

What is the Overseas Employment Certificate (OEC)?

Already found a domestic helper? Our Direct Hire service is for you.

What do I need to know about hiring a domestic helper with motor driving duties?

How can domestic helpers get a visa extension?

How can I avoid fake news?

Can domestic helpers with broken or terminated contracts process in Hong Kong without returning home?

Where can domestic helpers get a COVID-19 test in Hong Kong?

How do I renew a Philippine passport in Hong Kong?

Can Filipino domestic helpers relocate with their employer directly to Hong Kong?

A Guide for Expectant Parents: Uplifters x Holly Wong Yoga x Fair Agency

Subscribe to our Fair Agency Newsletter for the latest updates.

How can domestic helpers clean windows safely?

What Labour Department guides are there for domestic helper employment?

Our recommended online resources for domestic helpers

Subscribe to the Fair Agency Newsletter

Can domestic helpers get Covid-19 vaccines in Hong Kong?

What happens if a domestic helper tests positive for COVID-19 in Hong Kong?

How can domestic helpers apply for a visitor visa after their last working date?

Baby and Infant Care Courses for domestic helpers. What is the Uplifters Online Baby Care Course?

At Fair Agency we offer full placement, direct hire and contract renewal services. See which option is right for you.

Can domestic helpers receive cash instead of unused annual leave days?

FAQs on the new e-Visa arrangement

Can domestic helpers be required for jury service?

How can I renew a Indonesian passport in Hong Kong?

Guide on Ethical Recruitment: What are recruitment fees and related costs?

What to do if a domestic helper tests positive for Covid-19 while on holidays before returning to Hong Kong

What do I need to know before I hire a domestic helper for my elderly parents?

Where can I find eldercare training for domestic helpers?

Communicating with elderly people with dementia

Looking for the right domestic helper? Our Full Placement service is for you.

Basic care for the elderly

What is the Testimonial of the Helper?

Employer guide for booking HKID appointments for domestic helpers online

How long does processing an Indonesian domestic helper visa take?

How can an employer apply a management mindset when managing a domestic helper?

Understanding your management style as an employer of a domestic helper

How to manage expectations as an employer of a domestic helper?

What do employers need to think about before a domestic helper interview?

Already found a domestic helper? Our Direct Hire service is for you.

What should an employer do before the domestic helper arrives?

What should an employer do when the domestic helper first arrives to their home?

Tips for employers on communicating clear instructions to domestic helpers

Tips for employers on providing and receiving feedback from domestic helpers

What is the Pag-IBIG Fund and why do domestic helpers need to pay membership?

FAQs on domestic helper annual leave

FAQs on domestic helper sick leave

What is the Fair Training Center?

Subscribe to our Fair Agency Newsletter for the latest updates.

What should I think about when choosing a training centre for a first-time domestic helper from the Philippines?

Top tips for domestic helpers on taking care of pets

Important tips for employers when introducing a new domestic helper to their pets

How can I hire and manage a domestic helper ethically?

How can domestic helpers work in a co-worker team successfully?

What is the minimum domestic helper salary in Hong Kong?

What is a balikbayan box?

What holidays are domestic helpers entitled to in 2024?

Basic dementia care for domestic helpers: Y Good Helper x Fair Agency

At Fair Agency we offer full placement, direct hire and contract renewal services. See which option is right for you.

Why is money management important for domestic helpers?

How should domestic helpers practice home care for post-stroke elderly?: Y Good Helper x Fair Agency

Fair Training Center’s Pre-Departure Life Skills Workshop: An online course for domestic helpers

FAQs on domestic helper maternity leave

What should I know about domestic helper remittances?

Summer pet care tips for domestic helpers

Why do domestic helpers borrow money?

Can I install CCTVs for domestic helper surveillance?

Looking for the right domestic helper? Our Full Placement service is for you.

Should I provide any additional health check-up for my domestic helper?

“I have to go home”: A guide for employers on domestic helper emergency leave

What holidays are domestic helpers entitled to in 2025?

10 ways to manage domestic helper cultural differences