Join our team
Fair Employment Agency (FEA) is a non-profit social business with a big ambition – We aim to reinvent the recruitment industry of migrant domestic workers and end forced labour in Hong Kong through ethical recruitment solutions.
We are looking for a motivated change-maker to join our passionate team to advance our mission.
Do you want to make a difference and contribute to social change too? Then we’d love you to join us!
What it’s like to work at Fair Agency
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| Create social impact and grow in your careers | Embracing start-up culture of openness, innovation and autonomy | 4 day work week and flexible working hours |
Vacancies
Recruitment Officer
What does a Recruitment Officer do?
- Market FEA services to employers and candidates
- Interview and evaluate candidates
- Arrange interviews for employers and candidates
- Match suitable candidates with employers
- Reach monthly team targets
- Guide and support clients throughout the hiring process
- Track client engagement via our CRM system (Salesforce Lightning)
- Support other team members through effective communication and duty handover
- Share and implement new ideas, practices and useful information with the team to improve operations and ethical standards
What is it like to work in FEA?
- Permanent work week arrangement: 4-day Week Schedule with the same monthly salary! (Eligible after probation period)
- Meaningful work with a clear purpose
- Friendly and supportive working environment with passionate and energetic team members
- Embracing start-up culture of openness, innovation and autonomy
- Plenty of opportunities for personal and professional growth
- Paid annual leave with 17 public holidays in Hong Kong
- Medical insurance
- Flexible working hours
- Check out our Instagram account to know more about life at FEA: https://www.instagram.com/lifeatfea/
Who are we looking for?
- Firm belief in social change and passion for helping others
- Strong sense of ownership and commitment to FEA’s mission
- A team player with an upbeat and positive attitude
- Self-motivated and proactive to find solutions to problems
- Approach challenges with grit and perseverance
- Ability to maintain composure and customer focus
- Eagerness to learn and open to feedback
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Good command of written and spoken English and Cantonese
- Customer service and/or sales experience is a plus - what’s more important, however, is your willingness to learn and grow with our team and your passion for helping others.
- Immediate availability would be ideal
Operations Consultant
What does an Operations Consultant do?
-
Visa Processing
- Handle document collection and preparing contracts for visa processing
- Facilitate end-to-end visa process for migrant domestic workers
- Guide and support employers and workers throughout the deployment process
- Liaise with relevant institutions in Hong Kong, the Philippines and Indonesia
- Improve our service by recommending new practices
-
Client and Team Support
- Track process and client engagement via our CRM system (Salesforce Lightning)
- Answer calls and communicate the different service types provided by FEA to clients
- Support other team members through effective communication and duty handover
- Work closely with other teams to meet targets and deliver desirable outcomes
- Share new ideas, suggestions and useful information with the team to improve operations
- Implement process improvements and ethical standards
What is it like to work in FEA?
- Permanent work week arrangement: 4-day Week Schedule with the same monthly salary! (Eligible after probation period)
- Meaningful work with a clear purpose
- Friendly and supportive working environment with passionate and energetic team members
- Embracing start-up culture of openness, innovation and autonomy
- Plenty of opportunities for personal and professional growth
- Paid annual leave with 17 public holidays in Hong Kong
- Medical insurance
- Flexible working hours
- Check out our Instagram account to know more about life at FEA: https://www.instagram.com/lifeatfea/
Who are we looking for?
- Firm belief in social change and passion for helping others
- Strong sense of ownership and commitment to FEA’s mission
- A team player with an upbeat and positive attitude
- Self-motivated and proactive to find solutions to problems
- Approach challenges with grit and perseverance
- Ability to maintain composure and customer focus
- Eagerness to learn and open to feedback
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Good command of written and spoken English and Cantonese
- Customer service and/or sales experience is a plus - what’s more important, however, is your willingness to learn and grow with our team and your passion for helping others.
- Immediate availability would be ideal
Be a Volunteer
We are always looking for volunteers to help drive our mission forward, connect with us at info@fairagency.org and see how you can help!
Don’t see a position for you but still want to connect?
Register your interest in joining our team by submitting your CV and application letter to hr@fairagency.org
Please click here to read our Employee Testimonials.
If you are looking for other opportunities with Fair Employment Foundation, please click here or follow Fair Employment Agency on LinkedIn.
