Join our team

Fair Employment Agency (FEA) is a non-profit social business with a big ambition – We aim to reinvent the recruitment industry of migrant domestic workers and end forced labour in Hong Kong through ethical recruitment solutions.

We are looking for a motivated change-maker to join our passionate team to advance our mission.

Do you want to make a difference and contribute to social change too? Then we’d love you to join us!


What it’s like to work at Fair Agency

Meaningful work with
clear purpose

Friendly working
environment

Work-life balance

Create social impact and grow in your careers
Embrace a start-up culture of openness, innovation
and autonomy
Work 4 days a week with flexible working hours

Vacancies

Who are we looking for?

  • Firm belief in social change and passion for helping others
  • Strong sense of ownership and commitment to FEA’s mission
  • A team player with an upbeat and positive attitude
  • Self-motivated and proactive to find solutions to problems
  • Approach challenges with grit and perseverance
  • Ability to maintain composure and customer focus
  • Eagerness to learn and open to feedback
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Good command of written and spoken English and Cantonese
  • Customer service and/or sales experience is a plus – what’s more important, however, is your willingness to learn and grow with our team and your passion for helping others.
  • Immediate availability would be ideal

Recruitment Officer

What does a Recruitment Officer do?

  • Market FEA services to employers and candidates
  • Interview and evaluate candidates
  • Arrange interviews for employers and candidates
  • Match suitable candidates with employers
  • Reach monthly team targets
  • Guide and support clients throughout the hiring process
  • Track client engagement via our CRM system (Salesforce Lightning)
  • Support other team members through effective communication and duty handover
  • Share and implement new ideas, practices and useful information with the team to improve operations and ethical standards
Operations Consultant

What does an Operations Consultant do?

  • Visa Processing

    • Handle document collection and preparing contracts for visa processing
    • Facilitate end-to-end visa process for migrant domestic workers
    • Guide and support employers and workers throughout the deployment process
    • Liaise with relevant institutions in Hong Kong, the Philippines and Indonesia
    • Improve our service by recommending new practices
  • Client and Team Support

    • Track process and client engagement via our CRM system (Salesforce Lightning)
    • Answer calls and communicate the different service types provided by FEA to clients
    • Support other team members through effective communication and duty handover
    • Work closely with other teams to meet targets and deliver desirable outcomes
    • Share new ideas, suggestions and useful information with the team to improve operations
    • Implement process improvements and ethical standards
Operations Intern

What does an Operations Intern do?

  • Facilitate end-to-end visa process for migrant domestic workers
  • Guide and support employers and workers throughout the deployment process
  • Liaise with relevant institutions in Hong Kong, the Philippines and Indonesia
  • Track process and client engagement via our CRM system (Salesforce Lightning)
  • Work closely with other teams to meet targets and deliver desirable outcomes
  • Share new ideas, suggestions and useful information with the team to improve operations
  • Implement process improvements and ethical standards

Other criteria:

  • Flexibility to work on some weekends 
  • Open to off-site duties 
  • 20 hours a week, 2-3 days a week

Duration:

Please note that the interns should be available for at least 3 months. Some discretions might be given for academic schedules. For more information, please contact hr@fairagency.org

Benefits:

  • Gain hands-on, practical experience and industry insights 
  • Learn important transferable skills 
  • Friendly and supportive working environment with passionate and energetic team members
  • Embracing start-up culture of openness, innovation and autonomy 
  • Plenty of opportunities for personal and professional growth
  • Potential opportunity to develop into part time or full time position at FEA

 


Be a Volunteer

We are always looking for volunteers to help drive our mission forward, connect with us at info@fairagency.org and see how you can help!


Don’t see a position for you but still want to connect?

Register your interest in joining our team by submitting your CV and application letter to hr@fairagency.org

Please click here to read our Employee Testimonials.
If you are looking for other opportunities with Fair Employment Foundation, please click here or follow Fair Employment Agency on LinkedIn.

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