Our Story

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Caleb Yeung

Caleb, the Customer Service Officer with the Recruitment Team, uses his amazing people skills to interview and vet domestic workers to ensure that they are placed in the right families. He is eager to create long lasting change by helping both workers and employers benefit through healthy relationships.

Caleb Yeung

Customer Service Officer

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Catherine Wu

Cat is our awesome Office Assistant who helps our Processing Team get things done quickly and carefully. She’s a welcoming face for our domestic workers who she guides to get their appointments at Immigration when they first arrive in Hong Kong.

Catherine Wu

Administrative Assistant

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Celina Lok

Celina is a Case Consultant at Fair. Her education in International Trade and Economics, paired with her experience in the corporate sector puts her in the perfect position to help domestic workers and employers through the hiring process. Celina is passionate about her work and knows that she is part of a team that is happy to step out of their comfort zone to better themselves and the lives of their clients.

Celina Lok

Case Consultant

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Chloe Chan

Chloe is a member of the FEA processing team. She was attracted to Fair because of her passion to better this industry and be a part of ending forced labour. She believes that happier workers will make for happier employers and her attention to detail to the paperwork involved makes her perfectly placed to kick of the employer-worker relationship in a healthy manner.

Chloe Chan

Case Consultant

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Elaine Chau

Elaine is our Recruitment Team Manager. She takes time and care with each interview and placement that she makes, understanding the important decision each employer and applicant is making as they take this step. Our clients can expect clarity and balanced guidance when working with her throughout the hiring process. Elaine takes pride in leading the team to help Hong Kong families and domestic helpers in finding the “right fit.”

Elaine Chau

Recruitment Team Manager

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Jasmine Lam

Jasmine is our General Manager, heading up Fair Employment Agency (FEA), a nonprofit employment agency that places migrant domestic workers ethically with the promise of transparency, accountability, and quality service. With years of experience as part of our Processing Team, she emphasizes the fundamental importance of empathy when working with employers and domestic helpers through the hiring and employment process. she leads a team of over 20 staff in two branches. She is responsible for the strategic development and sustainable expansion of FEA and its mission of influencing the market towards fair hiring of domestic workers. Jasmine believes that the agency’s work can raise awareness and change the way the market works.

Jasmine Lam

General Manager

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Jessie Cheung

Jessie is our Assistant Processing Team Manager. She understands the unique situations and households of each of our placements, and helps our employers and domestic helpers navigate the hiring and employment process in an accessible and clear way. Whether she is working with a family expecting a child, an elder who needs more support at home, or a first time domestic helper, Jessie is thoughtful and clear.

Jessie Cheung

Assistant Processing Team Manager

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Joe Togi

Joe graduated with a degree in Hospitality and Tourism. He has had experience working in the recruitment industry, specifically with Indonesian domestic workers. He was drawn to Fair because of the ethical and transparent practices employed by the organisation. As an Indonesian, he wants to help his fellow Indonesians start their migration journey with a correct placement match and fair circumstances.

Joe Togi

Recruitment Consultant

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Kasey Tai

Kasey is our Recruitment Team Assistant Manager and an enthusiastic member of the Fair Agency team. Motivated by the positive impact Fair Employment Agency’s model can have. When Kasey puts forward potential candidates for employers to interview, she considers the support and benefit the “right” domestic helper can bring to a household. Kasey is making a difference with one family and one job at a time.

Kasey Tai

Recruitment Team Asst Manager

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Kathleen Largo

Kathleen contributes her social entrepreneurial training to advance Fair Agency’s mission of ethical recruitment. As our Operations and Projects Manager, she spends her time listening and identifying solutions to problems of both our team members and diverse clients. She brings her 8+ years of development experience to improving Fair’s process efficiency and staff productivity. Born and raised in the Philippines, Kathleen is motivated by the creative potential of foreign domestic workers and believes that they make a difference to people’s lives and society.

Kathleen Largo

Operations and Projects Manager

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Katie Sung

Katie is our recruitment consultant. She is a people person, and loves seeing her clients happy. Driven by the want to find the ‘right fit’ for the employers and workers, she loves interviewing workers and potential families to find a good match. She is excited about being part of an organisation that is using market solutions to eradicate forced labour.

Katie Sung

Recruitment Consultant

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Phoenix Ho

Phoenix makes sure that visas and paperwork are processed smoothly and hassle-free for our clients. As Office Assistant, Phoenix helps our team keep organised and prepared with careful attention to detail.

Phoenix Ho

Administrative Assistant

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Ruby Cheng

Ruby informs business decisions and operations at Fair Employment Agency with financial analysis and modeling as our Accounting & Office Manager. She’s a multi-talented superstar, with a background in engineering, experience in basic coding, and knack for finding solutions for our workers, employers, and team. Ruby is driven to make the hiring process work better for domestic helpers and Hong Kong families.

Ruby Cheng

Accounting & Office Manager

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Sylvia Kwok

Sylvia has extensive experience working with domestic workers. As part of the Indonesian community, she has a special interest in helping the amazing women who have newly arrived from her homeland. She is the Client Care Manager and is perfectly placed to working to better the lives of both, the employers and domestic workers.

Sylvia Kwok

Client Care Manager

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Trinette Wong

Trinette is our Recruitment Consultant. She is thoughtful and likes to consider issues from different angles and solutions, and hope to ease client’s concerns through friendly and knowledgeable service. She is motivated to work at Fair because she believes that organizations and businesses need to be responsible for social issues such as forced labor, as it is a key factor in raising awareness and working towards eradicating the problem.

Trinette Wong

Recruitment Consultant