Hong Kong Government Departments

Labour Department

The Hong Kong Labour Department’s Employment Agency Portal makes it easy to check for an employment agency license as well as to report agencies that are not adhering to the Employment Agency Code of Conduct.

Labour Department Hotlines:

• 2717 1771 (General hotline)
• 2157 9537 (Dedicated hotline for foreign domestic helpers)

Immigration Department

The Foreign Domestic Helper Section accepts submission of extension of stay applications from domestic workers.

• Address: 4/F, Administration Tower, Immigration Headquarters, 61 Po Yap Road, Tseung Kwan O
• Office Hours: Mon-Fri: 8:45 AM – 4:30 PM, Sat: 9:00 AM – 11:30 AM
• Tel: 2824 6111
• Email: enquiry@immd.gov.hk
• Website: https://www.immd.gov.hk/eng/services/visas/foreign_domestic_helpers.html  |  https://www.immd.gov.hk/eng/contactus/hq.html

* To make an appointment, please contact http://www.gov.hk/en/ or 2598 0888

Immigration Branch Offices

Immigration Branch Offices accept applications for and issue Hong Kong Special Administrative Region (HKSAR) travel documents, including HKSAR passports, Documents of Identity for Visa Purposes, HKSAR Re-entry Permits and Seaman’s Identity Books.

Most offices accept and process applications for extension of stay from persons on employment status such as domestic workers applying for contract renewal with the same employers.

• General Enquiries Hotline: 2824 6111
• Email: enquiry@immd.gov.hk