Where should I call in an emergency?
Call 999 for AMBULANCE
All Hong Kong residents, including domestic helpers, have access to the public health system.
Employers are required to provide medical care free of charge to the domestic helpers they employ.
It is important for domestic helpers and employers to discuss any special instructions for what to do in case of a medical emergency involving their family members.
Other contacts
- Make sure to reach out to the relevant Consulate to get their help and guidance. Contact details of relevant Consular Offices
- If you have questions on entitlements and rights, reach out to the Labour Department, find other important contacts here: Where can I find help?
Below, we include contacts to Accident and Emergency Services at locations across Hong Kong.
Accident and Emergency Services – 24hr
The following hospitals provide 24hr emergency services. A map and listing of all HK hospitals can be found here.
HONG KONG ISLAND
Pamela Youde Nethersole Eastern Hospital
3 Lok Man Road
Chai Wan, Hong Kong
Tel: 2595 6111
Queen Mary Hospital
102 Pok Fu Lam Road
Pok Fu Lam, Hong Kong
Tel: 2255 3838
Ruttonjee Hospital
266 Queen’s Road East
Wan Chai, Hong Kong
Tel: 2291 2000
KOWLOON
Caritas Medical Centre
111 Wing Hong Street
Sham Shui Po, Kowloon
Tel: 34085678
Kwong Wah Hospital
25 Waterloo Road
Yau Ma Tei, Kowloon
Tel: 2332 2311
Queen Elizabeth Hospital
30 Gascoigne Road
Yau Ma Tei, Kowloon
Tel: 3506 8888
United Christian Hospital
130 Hip Wo Street
Kwun Tong, Kowloon
Tel: 23799611
NEW TERRITORIES
Alice Ho Miu Ling Nethersole Hospital
11 Chuen On Road
Tai Po, New Territories
Tel: 2689 2000
North District Hospital
9 Po Kin Road
Sheung Shui, New Territories
Tel: 2683 8888
North Lantau Hospital
1/F, 8 Chung Yan Road
Tung Chung, Lantau, NT
Tel: 3467 7000
Pok Oi Hospital
Castle Peak Road, Au Tau
Yuen Long, New Territories
Tel: 2486 8000
Prince of Wales Hospital
30-32 Ngan Shing Street
Sha Tin, New Territories
Tel: 2632 2211
Princess Margaret Hospital
2-10 Princess Margaret Hospital Road
Kwai Chung, New Territories
Tel: 2990 1111
St. John Hospital
Cheung Chau Hospital Road
Tung Wan, Cheung Chau, NT
Tel: 2981 9441
Tseung Kwan O Hospital
2 Po Ning Lane
Hang Hau, Tseung Kwan O, NT
Tel: 2208 0111
Tuen Mun Hospital
23 Tsing Chung Koon Road
Tuen Mun, New Territories
Tel: 2468 5111
Yan Chai Hospital
7-11 Yan Chai Street
Tsuen Wan, New Territories
Tel: 2417 8383
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- Information and resources for pregnant domestic helpers
- Do I have to pay for a domestic helper’s medical expenses?
Last updated on August 19th, 2020