Get Answers  →   employer   worker  

Contact details of relevant Consular Offices


Consulate General of the Philippines

Overseas Workers Welfare Administration (OWWA)

  • Address: Office No.2. 29/F United Centre,
    No. 95 Queensway Admiralty, Hong Kong
  • Tel: 3483 0600
  • Emergency Hotline: 6345 9324
  • Website:
  • Facebook: OWWA Hong Kong
Training and Education Courses offered include languages, computer literacy, skills, livelihood training
Termination Entitlement Calculations/Advice

Philippine Overseas Labour Office (POLO)

  • Address:Office No.2. 29/F United Centre,
    No. 95 Queensway Admiralty, Hong Kong
  • Tel: 2866 0640
  • Emergency Hotline: 5529 1880
  • Website: POLO Website
  • Facebook: POLO Hong Kong FB
Court Cases
Counselling Services
Contract Processing
Issuance of Overseas Employment Certificate (OEC)

Assistance to Nationals Section (ATN)

Address: 14/F, United Centre, 95 Queensway, Admiralty, Hong Kong

Tel: 2823 8512   or    2823 8513


Police Cases
Immigration Assistance


Consulate General of the Republic of Indonesia

Address: 2/F, Indonesian Building, 127–129 Leighton Road, Causeway Bay, Hong Kong

Office Hours: Mon-Fri: 9:30 AM – 12:30 PM, 2:30 PM – 4:30 PM

Tel: 2890 4421

24/7 Emergency Hotline: 3651 0200




Orientation Programme Indonesian workers are informed of the programme by the agencies in Indonesia.
Information Sessions Information about medical services and work safety
Language Training Training in Cantonese (no English training)
Legal Assistance Consultation and assistance services in both criminal and civil cases
Financial Assistance The application will be examined on a case-by-case basis
Exit Programme


Consulate General of the People’s Republic of Bangladesh

Address: 13/F, Kyoto Plaza, 491 Lockhart Road, Causeway Bay, Hong Kong

Office Hours: Mon-Fri: 9:00 AM – 1:00 PM, 2:00 PM – 5:00 PM

Tel: 2827 4278 or 2827 4279




Royal Thai Consulate-General

Address: 8/F Fairmont House, 8 Cotton Tree Drive, Central, Hong Kong

Office Hours: Mon-Fri: 9:30AM–12PM, 2–5:30PM

Tel: 2521 6481   or   2521 6482

Emergency Hotline: 6821 1545  or   6821 1546



Labour Section

Address: 22/F Bangkok Bank Building, 14-20 Bonham Strand West Road, Sheung Wan, Hong Kong

Office Hours: Mon-Fri: 9:00 AM – 1:00 PM, 2:00 PM – 5:00 PM

Tel: 2530 2343 /2845 0086

*In case of emergency, please contact the volunteer assigned to you


Orientation Programme Workers should get information regarding this orientation programme upon applying for their work visa
Emotional/Health/Psychiatric Counselling The Labour Section can assist workers in accessing counselling services
Shelter Searching For workers with labour card and in urgent need, the section will pay rent for the workers; for the workers with no labour card, the section may ask their employers to pay for the rent
Training and Education Courses include languages (English, Cantonese, and Mandarin) and livelihood training


Last updated on June 10th, 2021