Client Testimonials

What do employers say about Fair?

Valerie D., client of 2+ years:

“We were having a hard time finding a domestic worker to help us welcome our first baby. The recommendations we had from friends were not working and the other websites we used required a lot of work on our part to look over hundreds of applications that simply didn’t fit our basic needs. When a friend recommended FEA we were already very tired of the whole process and decided it would be our last attempt, and we are happy we did. Throughout our entire process the FEA staff was very thoughtful and helped us all the way from the questionnaire with our needs to the best options for a health insurance to hire for our lovely helper. FEA managed to find a perfect fit for us and we are really grateful to have hired them.” – Full placement service in 2022

“Two years ago we hired FEA for the first time to help us find the best helper for our family needs and we were really happy about the entire process. Now we hired them again to renew her contract and once again we were so pleased with their efficiency, the renewal went smoothly and at ease. We highly recommend their service!” — Contract renewal service in 2024

Experienced employers using FEA for the first time:

“FEA is very professional during the hiring process, especially in the filtering and screening of candidates. The helpers being recommended have proper experience desired and the number of recommendations is not as overwhelming as other agencies (I have used about five in total). The helper background information included is also very relevant in terms of past experiences and reasons for termination of previous employments. FEA also seems to be treating the helpers in a fair and ethical way. The dedicated agents are very friendly and competent. A lot of my colleagues have recommended FEA to me and I am happy that I have gone for its service!” – Rhea C., 2021

Employer that used FEA during the pandemic:

I am very grateful to FEA and their team for their exemplary service and patience in this 1.5 year surreal journey of bringing my helper home. They were with me every step of the way, guiding me on the most prudent next step, while patiently listening to my occasional rants at the craziness of the situation! They even helped me peacefully close out my previous helper’s contract and start the proceedings for the new one. I trust their sound judgement so much as it’s not just the latest and most accurate information, it is also the most sensitive to the helper’s needs so I could blindly trust them with always doing the right thing, as against the horror stories you hear about some agencies exploiting the vulnerabilities of helpers needing a job. No such chance with FEA! Biggest kudos to the team, I couldn’t have done this without FEA period. Thanks a million for everything and I highly recommend FEA! – Nithya K., 2021

Employers hiring for their aged family members:

“First time hiring a helper to take care of my mother. Fair Agency helps to identify the potential candidates with their experience. Good match. Fair Agency also guide me through the process clearly, giving the needed information and advice.” – Simon S., 2023

First-time employer referred by a friend who read about FEA:

“I highly recommend Fair Employment Agency to family and friends! They are reputable, professional and respectful of your needs in supporting you every step of the way in hiring a domestic helper that suits your family. They do indeed care about the employers and help ensure both parties build a great rapport and respectful relationship throughout. They have been very quick to respond to any questions or concerns. I had and continue this level of dedicated service long after the placement of the helper. I have been living in Hong Kong for over 25 years and have not experienced an agency with this level of service before. Fantastic!” – A.R., 2024


What do domestic helpers say about Fair?

“I had a great experience with FEA. The staff are nice people and very accommodating. I always recommend them to my friends. I tell people how good my employer is and that there is no need to pay any single penny in agency fees at FEA. I’m blessed to have found Fair Employment Agency!” – Jennita F.

“Of course, I am so happy to find Fair Agency as my agency! 10/10 would recommend it to everyone. I actually already introduced Fair Agency to my friend and she’s going through the processing now and waiting for her flight to HK. I also always share information about Fair Agency on my FB!” – Joan I., 2023

“It is very fortunate of me to find Fair Agency as my agency. This is my third deployment to HK and I can say this is the best one. I can have my full salary, and my welfare here is being taken care of by Fair, very well. It is so hard to find a good agency like this. My friends are also quite shocked to see Fair Agency’s great reputation. I have recommended Fair Agency to my friends so they will have a great experience in HK too, like me.” – Cuherlin, 2023