Our Story

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Blanco Lai

Blanco is the Processing Team Manager at Fair. He is delighted to combine the analytical skills from his background in science together with 8+ years of experience in customer service and management to assist the team in tackling problems and ensuring smooth processing. He takes pride in meeting each day’s challenges with absolute efficiency and maintaining satisfaction among clients and coworkers. Knowing that his work can help the families of our clients motivates his contributions at FEA.

Blanco Lai

Processing Team Manager

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Cheyenne Lam

Cheyenne is our Case Consultant at Fair. From her corporate and NGO background in marketing, PR and recruitment, Cheyenne was equipped with skills in understanding people’s needs, and now helping domestic workers and employers through the visa processing. She is passionate about supporting our missions and businesses that enable migrant workers the better opportunity to impact their lives positively.

Cheyenne Lam

Case Consultant

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Elaine Chau

Elaine is our Recruitment Team Manager. She takes time and care with each interview and placement that she makes, understanding the important decision each employer and applicant is making as they take this step. Our clients can expect clarity and balanced guidance when working with her throughout the hiring process. Elaine takes pride in leading the team to help Hong Kong families and domestic helpers in finding the “right fit.”

Elaine Chau

Recruitment Team Manager

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Elizabeth Florence

Elizabeth is our Recruitment Consultant. She is thoughtful and likes to consider issues from different angles and solutions, and hope to ease client’s concerns through friendly and knowledgeable service. She is motivated to work at Fair because she believes that organizations and businesses need to be responsible for social issues such as forced labor, as it is a key factor in raising awareness and working towards eradicating the problem.

Elizabeth Florence

Recruitment Consultant

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Jasmine Lam

Jasmine is our General Manager, heading up Fair Employment Agency (FEA), a nonprofit employment agency that places migrant domestic workers ethically with the promise of transparency, accountability, and quality service. With years of experience as part of our Processing Team, she emphasizes the fundamental importance of empathy when working with employers and domestic helpers through the hiring and employment process. she leads a team of over 20 staff in two branches. She is responsible for the strategic development and sustainable expansion of FEA and its mission of influencing the market towards fair hiring of domestic workers. Jasmine believes that the agency’s work can raise awareness and change the way the market works.

Jasmine Lam

General Manager

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Kathleen Largo

Kathleen contributes her social entrepreneurial training to advance Fair Agency’s mission of ethical recruitment. As our Programme Manager, she spends her time listening and identifying solutions to problems of both our team members and diverse clients. She brings her 8+ years of development experience to improving Fair’s process efficiency and staff productivity. Born and raised in the Philippines, Kathleen is motivated by the creative potential of foreign domestic workers and believes that they make a difference to people’s lives and society.

Kathleen Largo

Programme Manager

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Phoenix Ho

Phoenix makes sure that visas and paperwork are processed smoothly and hassle-free for our clients. As Office Assistant, Phoenix helps our team keep organised and prepared with careful attention to detail.

Phoenix Ho

Administrative Assistant

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Priscilla Yau

Priscilla is a Case Consultant at the agency. She enjoys interacting with her clients and finds fulfilment in helping employers process their ideal helpers. She is excited by the positive impacts of her work at Fair, and strongly believes in the mission to eradicate forced labor. She is dedicated to providing migrant domestic helpers with better and fairer job opportunities.

Priscilla Yau

Case Consultant

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Ruby Cheng

Ruby informs business decisions and operations at Fair Employment Agency with financial analysis and modeling as our Accounting & Office Manager. She’s a multi-talented superstar, with a background in engineering, experience in basic coding, and knack for finding solutions for our workers, employers, and team. Ruby is driven to make the hiring process work better for domestic helpers and Hong Kong families.

Ruby Cheng

Accounting & Office Manager

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Samantha Lui

Samantha began her career in 2013 where she mainly handled customer service for companies. With an undergraduate degree in Psychology, Samantha uses Positive Psychology to be effective in problem solving and handling customer enquiries. She loves solo travelling to learn different cultures, and this enables her to keep an open mind and gain new perspectives.

Samantha Lui

Client Care Officer